Is this your business?
DO NOT take your clothes here!!! I took two knee length black (Sunday type) dresses to be cleaned on Thursday. When I went to pick them up this morning I was told the charge was $46!!! When I questioned the reasoning for why the price was so high for two dresses I was told it was because they were floor length formal dresses. I explained that not only were they not floor length (she should have been able to see that herself through the clear plastic covering) that they also were not formal, that they were regular knee length black dresses. She repeated that they were formal in a snippy tone, I repeated that they were not!! She turned around and walked away, with my card. When she returned she handed me my card with a receipt and said "I adjusted the price to $23.00, have a nice day" she turned around and walked away. A few things are wrong here: The young woman's customer service skills are lacking; Just because it's prom season doesn't mean every black dress is a formal and give one the right to price gouge!! $23 is still quite a bit to have two dresses dry cleaned. Lesson learned...I will never go back...nor will I refer them to anyone!!
This place took my suit and made it look batter than the day I bought it awesome place
Fast friendly great on the starch knowledgeable about clothing. Elder employee great with her job.
I dropped off a pair of jeans on June 29th to be fixed. The lady said they will be ready on the 2nd of July & she will call me when they come in. Never got a call from them so today (over a week later) my boyfriend called them this morning to see if they are ready. The lady told him they are not there yet (makes no sense to me) so I called after work today & she said the lady might be on vacation (might?). After a few words she found them (hmmmm?) Then told me I had to Pay cash because it's under $10.00 (so had to go to bank first) I don't carry cash. Needless to say, they lost a customer. I like things done when I'm told they will be done & I like convenience of not paying or touching cash.
They cost me $200 worth of little girls dress up gowns belonging to my granddaughters. They have refused to let me file a claim or pay me to replace all 8 gowns. The staff researched & found all 8 were dry cleaned but then they disappeared. David told me he’d give me a check to replace them but no one has the check when I call or go up there. David doesn’t even talk to me anymore. They always say David isn’t there & he never calls back. Dress up gowns cost roughly $20-$30 each on Amazon. I was forced to buy new ones because they won’t do it. I replaced all 8 for $200. That’s all I’ve been asking them to pay since June 15! I don’t believe they even HAVE insurance since they won’t let me file a claim!
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