825 N Washington Ave, Durant, OK 74701, USA

About Terminix

4.6 / 5

from reviews

Is this your business?

    kaylyn Y
    October 25, 2021

    I just bought a new home and immediately called to have pest treatment done. I made the appointment for a indoor/outdoor spray, and for the inside treatment to be done throughout the entire home. Along with traps put out.The guy who came, pulled into my driveway, then texted me that he way on his way, almost like he planned on driving by and saying no one was home. Immediately after the treatment i got the document of what he did. He only treated my kitchen. No outside spray either or traps placed. I called that same day and spoke to a representative and told her that I didn’t get the full service I paid for and that the entire home should have been treated not just the kitchen. She called and left a voicmail for the district manager, and said to wait 2 days for a call back. I never got a call. After 2 days I called again and spoke to another gentleman who did the exact same thing. Emailed and left a voicemail for the district manager. I went up the to the Durant office, and it not open to the public, you can’t go inside. There was 2 numbers on the door to contact. I called both. One said they were not accepting calls, and the other was the voicemail of the district manager. I left a detailed voicemail. Called again a couple days later and spoke to a woman who said they would have someone come out a do what they should have done last week. She said someone would be calling me the next day to schedule the appointment. No one called. I called and spoke to a woman who said my appointment was rescheduled for the following Friday. No one called me to make that appointment. So if I wouldn’t of called, I wouldn’t of even know about it. How can you make an appointment for nearly 2 weeks after the first appointment (because the first one wasn’t done right) and not even call and ask if that day and time would work? The girl on the phone said she didn’t even know how they could do that. She said there’s no cooperate number to give out. And there’s no one else I can call. Im heavily pregnant and this has delayed out moving into our home. Someone needs to call me.

    Donald Scott
    November 01, 2021

    Requested a pest inspection. Terminix rescheduled the day technician was coming without notifying me. I didn't get a copy of report. Had to keep calling. When I finally got it the inspection he did was incomplete. The bank suspended my loan application due to lack of a report. This has to be the most incompetent company I've dealt with in years.

    David Unsell
    August 21, 2021

    Amanda is very professional and friendly. She contacts before, during, and after her visits. She explains all that was done and what concerns we need to address. We are very satisfied.

    Anthony Jones
    July 26, 2021

    Mohammad serviced the house and was very knowledgeable. Mohammed was not only really friendly he was very professional. I’m very thankful to get a great technician like him.

    Judy mccarn
    June 21, 2021

    David did a great job. He took the time to explain a couple questions I had. He was very nice and professional!


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    825 N Washington Ave, Durant, OK 74701, USA

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