Is this your business?
I took in my white comforter to be dry cleaned here. I picked it ip brought home and noticed 2 large brown stains that were not there before. I took my comforter back up there and the young lady refunded my money and said she would do it again. Later on in the day I get a phone call saying it is ready but they couldn’t get stains out. The stains that they were responsible for. When I went back to pick it up she said there was nothing they could do and I needed to call the manager. Naturally I am upset but I was never rude and kept my calm. I called the manager when I got home and left a voicemail. It’s been 2 days, no one has called me back and my 4 month old lily white expensive comforter is ruined. Not only has the manager failed to return my call, and put stains ON my comforter. It was poorly washed and hardly looks white anymore. This was my first time using this place, I won’t be going back ever again.
Excellent & friendly - & they actually get clothes clean. Do great job on ornate church vestments & linens, too.
Recently, while at polo, I made the mistake of drinking red wine out of a leaky cup & it spilled all over my last white polo shirt circa 2008 when I worked as the Marketing Events Director at the Las Colinas Polo Club. I feared it was RUINED for good! This shirt means so much to me. But I trusted Snow White to fix it....AND THEY DID!!! Back to looking practically brand new. I highly recommend Snow White & they do their cleaning on site, not sourced out like most places. Fantastic cleaners!!!
Dropped off my dress with a wine stain. When I picked it up the stain hadn’t been touched, they lied and said they tried cleaning it but the stain wouldn’t come out. My hair was still in the dress and I could tell it wasn’t even touched. All of this after they charged me for the cleaning. Will never go back. Front desk girl was rude both times I came into the business (Wednesday and Friday 3pm)
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